Near the beginning of each semester, we always get a few calls from faculty reporting that whenever they, or their students, click on a handout in their D2L course, they’re given this message:
What Causes This?
Most of the time, this happens when you perform a course copy, choose to copy over content from an old course, but don’t also select the Course Files option:
You must choose both Content and Course Files for the course copy to work properly.
How Do I Fix It?
Run the course copy again, this time choosing just the Course Files option.